Good to know
Questions we get asked
The things people ask us on WhatsApp every week. Can't find yours? Message us.
Ordering
How do I order?
Pick what you want from the menu, choose the size and flour, and check out. You pay when it arrives. If you'd rather talk it through, call or WhatsApp us on +91 98451 92248.
How much notice do you need?
Order before 12 noon and it reaches you the same evening, 4–5 PM. After noon, it goes out the next working day. Bread is always baked for the next day. Custom cakes with detailed designs need a few days' notice; see how far ahead to order a custom cake.
Are you open every day?
We're closed on Mondays, our one day off. Orders placed on a Monday go out on Tuesday.
Do I need an account?
No. You get an email receipt, and the orders you place from a phone or laptop are listed under My orders on that device.
Can I change or cancel my order?
Message us on WhatsApp with your order number as early as you can, and we'll tell you what's still possible. Everything is baked for your order, so the earlier the better.
Delivery and collection
Where do you deliver?
Across Bengaluru, from our kitchen in Kasavanahalli. Delivery areas has the details for each part of the city. The further you are, the more it helps to order a day ahead.
How much is delivery?
The delivery charge is shown at checkout before you place the order. Collecting it yourself is free.
What time will my order arrive?
Orders from the menu are delivered between 4 and 5 PM. For a custom cake, the form asks when you need it and we confirm the timing with you.
Can I collect my order?
Yes, for free, from 29 Bloomingdale's Layout, Kasavanahalli, Bengaluru 560035. Choose "I'll collect it" at checkout, and WhatsApp us before you set off.
Can you deliver to someone else, as a surprise?
Yes. Put their address in the order, and their name and phone number in the notes, so the delivery can reach them. Our birthday delivery checklist covers the details that usually go wrong.
Do you deliver on Mondays?
No, Monday is our day off. An order placed on Sunday afternoon or on Monday goes out on Tuesday.
Payment
How do I pay?
Cash or UPI when your order arrives, or when you collect it. Online payment on the website isn't available yet.
Dietary needs and allergies
Do you make eggless cakes?
Yes. Most of the menu carries the green vegetarian mark, and some items let you choose eggless when you order. If egg is a strict no, say so in the order notes and we'll double-check. See eggless cakes.
Do you make gluten-free cakes?
Yes. Many cakes and teacakes let you choose gluten-free flour, usually for ₹200–₹250 extra. We bake gluten-free alongside our regular bakes, so if you have coeliac disease or a serious allergy, call or WhatsApp us before ordering. See gluten-free cakes.
Can I get it with atta instead of maida?
Most cakes and teacakes offer atta (whole wheat) as a flour option, and many breads, buns, pizza bases and cookies are whole wheat already. See whole wheat bakes.
Do you make vegan or sugar-free cakes?
As custom cakes, yes: vegan adds ₹250 per 500gm, and sugar-free (made with egg) adds ₹200 per 500gm. A few teacakes can be sweetened with jaggery instead of sugar. Ask through the custom cake form.
Do your bakes contain nuts?
Some do: walnuts and almonds appear in several cakes and cookies, as their names show. If you have a nut allergy, call or WhatsApp us before ordering.
Do you use preservatives or premixes?
No. Everything is made from scratch in our kitchen, with no premixes and no preservatives. That's also why our bakes are best eaten fresh.
Custom cakes
How do I order a custom cake?
Fill in the custom cake form: flavour, weight, tiers, dietary needs, the date, and a reference photo if you have one. We'll come back to confirm the design, any swaps and the final price before anything is baked.
What's the minimum size for tiered cakes?
A single tier starts at 500gm. Two tiers need at least 3kg and three tiers at least 4kg. Our cake size guide helps you work out how much you need.
Can you put a message on the cake?
Yes. Add it in the order notes, or in the custom cake form. Short messages fit best, and double-check the spelling of names.
Can you make a cake with our company logo?
Yes, logo cakes and branded cupcakes are part of our corporate orders.
Keeping it fresh
Should cake go in the fridge?
Cream and fresh-fruit cakes, yes, until about half an hour before serving. Sponge-style teacakes are happier covered on the counter for a day or two. There's more in keeping cake and bread fresh.
How long does your bread keep?
Without preservatives, bread is at its best in the first couple of days. Slice and freeze what you won't eat by then.
Any tips for carrying a cake home?
Keep the box flat on the car floor or a level seat, out of the sun, with the air conditioning on. Big and tiered cakes are safest by cab rather than on a bike.
Office and corporate orders
Do you take office orders?
Yes: team celebrations, client gifting, festive hampers and monthly birthday cakes. Tell us the occasion, headcount and preferences on the corporate page and you'll have a quote within two hours.
Are you FSSAI certified?
Yes. Everything is produced in-house in our FSSAI-certified kitchen in Kasavanahalli.
Still wondering about something?
WhatsApp is usually the quickest way to reach us.